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Terms & Conditions

These Terms govern your relationship with the operator of darwin.casino ("casinodarwin") and set out the legal obligations, rights, and responsibilities that apply when you access or use darwin.casino. Effective date: 1 January 2025.

Definitions

  • Operator: The legal entity operating darwin.casino, namely casinodarwin (Pty Ltd), headquartered at Gilruth Avenue, The Gardens, Darwin NT 0820, Australia (ABN 54 009 624 417), licensed by the Northern Territory Government.
  • User: Any individual accessing or utilizing any part of darwin.casino, regardless of registration status.
  • Player: A registered User with an active account on darwin.casino eligible to place bets or participate in games.
  • Account: The unique player profile created upon successful registration and verification, enabling participation in gambling activities.
  • Bet: Any monetary wager placed by a Player on a casino game or event facilitated by darwin.casino.
  • Bonus: Promotional funds, credits, or offers awarded to Players, subject to specific activation and wagering requirements.
  • Wager: The action of staking funds, either deposited or in the form of bonuses, on eligible games or activities.
  • KYC: "Know Your Customer" procedures requiring players to submit personal documents to verify age, identity, and address in accordance with AU regulations.
  • Responsible Gambling: A set of practices and policies adopted by casinodarwin under AU regulations (NT Casino Code of Practice 2023; Responsible Gambling 2022), promoting safe and fair play.

Account Registration

Eligibility and Age Verification

  • Legal Age: Only individuals aged 18 years or older are permitted to register and participate in any gambling activities on darwin.casino, as mandated by Australian law. Players must confirm their age, and providing false or misleading information constitutes grounds for immediate account termination and forfeiture of funds.
  • Jurisdictional Limitations: Registration is available only to individuals present in jurisdictions where online casino participation is lawful. Casinodarwin reserves the right to refuse registrations from prohibited locations or where local laws conflict with AU regulations.

Account Creation & Verification

  1. Registration: Users must complete the online registration form, providing accurate, current, and complete information, including full legal name, date of birth, valid email address (to be verified), and physical address in Australia.
  2. KYC Procedures: In compliance with the Gaming Control Act 1993 (NT), all Players must provide government-issued identification and proof of address within Australia. Documents may include passport, driver's license, or utility bill, as detailed in the KYC policy.
  3. Email Verification: Upon submission, Players must activate their account by responding to a confirmation email sent to the address provided. Failure to verify within 72 hours may result in cancellation of the registration process.
  4. User Obligations: You are responsible for maintaining the confidentiality of your login credentials and must not share passwords or permit third-party access to your account. Any suspicious access may trigger an immediate security review as per AU AML/CTF requirements.
  5. Accuracy of Data: All personal information provided must be accurate and kept up-to-date. Casinodarwin may request re-verification at any time; failure to comply may result in account suspension.

Regional Compliance Note: Identity and age verification are compulsory under the Northern Territory Casino Code of Practice for Gaming Harm Minimisation 2023 and relevant federal law. Failure to satisfy verification or data accuracy requirements is grounds for account closure and reporting to authorities.

Betting & Gameplay Rules

Bet Placement

  • Minimum and Maximum Bets: Each game on darwin.casino displays minimum and maximum bet amounts, in accordance with responsible gambling norms. Players must adhere strictly to published bet limits.
  • Betting Types: Supported bets include standard casino game wagers (table games, slots, live casino). Temporarily restricted types (e.g., progressive jackpots) will be clearly stated within the game interface.
  • Bet Confirmation: All bets are considered final once confirmed by the Player and processed by darwin.casino systems. No modifications or cancellations are possible after confirmation, except in events of system malfunction, regulatory intervention, or documented technical error.

Conduct & Fair Play

  1. User Conduct: Players must refrain from using offensive language, engaging in abusive behaviour, or attempting fraudulent actions in live casino and chat areas. Casinodarwin enforces a zero-tolerance policy; violations result in suspension and possible legal action.
  2. Game Integrity: All games are subject to rigorous fairness audits and testing as required by the Northern Territory Government. Results are determined by certified RNG technology or, for live games, by licenced live dealers.
  3. Prohibited Activities: Any attempt to cheat, collude, or exploit system vulnerabilities is grounds for immediate termination, forfeiture of winnings, and notification to regulators.

Regional Compliance Note: These rules are enforced under the NT Gaming Control Act 1993 and associated Casino Codes; failure to comply may involve regulatory sanctions and loss of access to darwin.casino.

Bonus Terms

Bonus Activation & Wagering

  • Eligibility Criteria: Bonuses are granted only to verified Players who meet campaign-specific requirements. Activation typically involves opt-in via the Player's account dashboard, subject to published terms for each promotion.
  • Wagering Requirements: Unless specified otherwise, all bonuses are subject to a standard 35x wagering requirement, to be completed within 14 days of activation. Failure to meet wagering requirements within the specified period results in forfeit of both the bonus and associated winnings.
  • Game Contributions: Not all games contribute equally toward meeting wagering requirements; for example, slots may contribute 100%, while table games or progressive jackpots may contribute a lower percentage as detailed in bonus-specific terms.

Prohibited Actions & Stacking

  1. Prohibited Actions: Abuse of bonuses-including adopting hedging strategies, using multiple accounts, or attempting to manipulate the outcome of promotions-is strictly forbidden. Casinodarwin reserves the right to void bonuses and confiscate winnings in the event of abuse.
  2. Stacking & Combining Promotions: Bonuses cannot be combined, stacked, or used concurrently unless explicitly authorised in the applicable promotional terms.
  3. Bonus Cancellation: Players may cancel an active bonus before meeting the wagering requirement, in which case any associated winnings shall be forfeited.

Regional Compliance Note: Bonus offer design and enforcement are governed by the NT Casino Code of Practice for Gaming Harm Minimisation 2023 and AU consumer protection law. Casinodarwin maintains trained staff to monitor for bonus abuse in strict accordance with these obligations.

Payments & Withdrawals

Deposit & Withdrawal Methods

  • Accepted Payment Methods: Players may deposit and withdraw funds using Australian bank cards (Visa/Mastercard), approved e-wallets (e.g., POLi, Skrill), and, where permitted, cryptocurrency protocols (BTC, ETH).
  • Transaction Limits: Minimum deposit: AUD 20; Minimum withdrawal: AUD 50; Maximum daily withdrawal limit: AUD 10,000. Deposits and withdrawals above AUD 10,000 may require additional verification as per AU AML/CTF law.
  • Processing Times: Deposits are processed instantly; withdrawals are subject to verification and processed within 1-3 business days. Large withdrawals may require additional compliance checks.

Fees & Refunds

  1. Fees: Casinodarwin does not charge fees for standard deposits or withdrawals; however, intermediary bank or payment provider fees may apply and are the responsibility of the Player.
  2. Refund Policy: Erroneous deposits may be refunded upon written request, subject to completion of compliance verification. Refunds for bonus funds are not provided unless required by law.
  3. Withholding & Blocking Funds: Transaction requests may be declined, delayed, or withheld if fraud, error, bonus abuse, or regulatory intervention is suspected. Funds relating to unresolved disputes may be frozen until a final determination.

Regional Compliance Note: All financial transactions are governed by the Northern Territory Gaming Control Act 1993 and associated Codes. Casinodarwin is compliant with current AU AML/CTF legislation for all payment processing up to and beyond 2025.

Limitation of Liability

Operator's Obligations & Exclusions

  • Obligations: Casinodarwin undertakes to provide fair, transparent, and accurate gaming experiences, including maintaining up-to-date systems and regularly audited outcomes.
  • Exclusions: The operator does not assume liability for interruptions caused by network outages, third-party software failures, force majeure events, or scheduled maintenance. Casinodarwin is not liable for third-party service errors (e.g., payment gateways, internet service providers).

Limitation of Compensation

  1. Maximum Liability: In no event shall casinodarwin's liability, whether for breach, negligence, or other cause, exceed the value of the bet or amount deposited by the Player for the affected transaction.
  2. No Consequential Damages: Casinodarwin shall in no circumstances be liable for indirect, incidental, or consequential damages of any kind (including loss of profits or opportunity).
  3. Player Indemnification: Users agree to indemnify and hold harmless casinodarwin, its parent company Delaware North Companies, Inc., and all affiliates against losses or damages incurred due to breach of these Terms or unlawful use of darwin.casino.

Regional Compliance Note: These limitations are enforceable to the extent permitted by Australian consumer law. Players retain all non-excludable rights under AU law.

Intellectual Property Rights

  • Copyright & Trademarks: All content on darwin.casino-including text, images, graphics, software, audio, and video-is the exclusive property of casinodarwin or its licensors and protected by copyright law in Australia and internationally.
  • Prohibition on Unauthorised Use: No part of darwin.casino materials may be reproduced, copied, transmitted, distributed, or otherwise exploited without the express prior written consent of casinodarwin.
  • Software Usage: Access to games and supporting software is provided under a limited, revocable licence for personal, non-commercial use only; reverse engineering, decompilation, or unlicensed redistribution is strictly forbidden.

Privacy & Data Protection

  • Adherence to Privacy Policy: All processing of personal data by casinodarwin is governed by the Privacy Policy available on darwin.casino. Players are encouraged to review the policy regularly for updates regarding collection, use, retention, and protection of personal data in accordance with Australian law.
  • Data Security: Casinodarwin implements technical and organisational safeguards to protect user data against unauthorised access, disclosure, and misuse, as required under the Privacy Act 1988 (Cth) and NT-specific data protection legislation.

Changes to Terms

  1. Modification Procedure: Casinodarwin reserves the right to modify these Terms at any time to reflect changes in legal, regulatory, or business practices, effective January 2025 and thereafter. Material changes will be clearly announced on darwin.casino via prominent banners and direct email notification to registered Players before coming into effect.
  2. User Rights: If you disagree with any amendments, you have the right to discontinue use of darwin.casino and request account termination before changes take effect. Continued use after notice period signifies acceptance of the revised Terms.

Regional Compliance Note: Notice periods and update protocols are in line with AU consumer law and best practice standards established by the NT Government.

Termination & Suspension

  1. Grounds for Termination: Casinodarwin may suspend or close a Player's account at its discretion, including but not limited to: breach of these Terms, failure of verification, suspected fraud or bonus abuse, self-exclusion requests, or regulatory orders.
  2. Procedure: In the event of account suspension or closure, the Player will be notified via registered email. Account funds, net of any withholdings related to breaches or outstanding investigations, will be returned to the Player using the original payment method unless prohibited by law.
  3. Appeal Rights: Players may contact [email protected] to appeal an account action. Appeals are processed in accordance with the NT Casino Code of Practice and AU law, with timely and fair review procedures up to 2025 and beyond.

Regional Compliance Note: Termination and refund procedures strictly comply with the NT Gaming Control Act 1993, Responsible Gambling 2022, and all relevant AU legislation.

Governing Law & Jurisdiction

  • Applicable Law: These Terms are governed by the laws of the Northern Territory and the Commonwealth of Australia. All gaming activities are conducted lawfully under the NT Casino License (prolongated for 2025), with regulatory oversight by the Northern Territory Government.
  • Dispute Resolution: Players may initially address complaints to casinodarwin customer support. If unresolved, disputes may be submitted for arbitration under the NT Gaming Control Act 1993 or escalated to competent courts of the Northern Territory, as appropriate.
  • External Remedies: In accordance with AU consumer protection requirements, Players retain the right to refer unresolved disputes to the NT Office of the Commissioner for Consumer Affairs.

Contact Information

Department Email Phone Address
Main Office [email protected] +61 8 8943 8888 Gilruth Avenue, The Gardens, Darwin NT 0820, Australia
Support [email protected] - -
Sales [email protected] - -
Press [email protected] - -
HR [email protected] - -

Legal Address: Gilruth Avenue, The Gardens, Darwin NT 0820, Australia
Official Website: https://darwin.casino

All enquiries regarding these Terms should be directed to [email protected] or the above listed contacts. Casinodarwin is operated by parent company Delaware North Companies, Inc., in full compliance with prevailing AU law and regulations.